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"Work and the Welfare State" places street-level organizations at the analytic center of welfare-state politics, policy, and management. This volume offers a critical examination of efforts to change the welfare state to a workfare state by looking at on-the-ground issues in six countries: the US, UK, Australia, Denmark, Germany, and the Netherlands.
An international group of scholars contribute organizational studies that shed new light on old debates about policies of workfare and activation. Peeling back the political rhetoric and technical policy jargon, these studies investigate what really goes on in the name of workfare and activation policies and what that means for the poor, unemployed, and marginalized populations subject to these policies. By adopting a street-level approach to welfare state research, "Work and the Welfare State" reveals the critical, yet largely hidden, role of governance and management reforms in the evolution of the global workfare project. It shows how these reforms have altered organizational arrangements and practices to emphasize workfare’s harsher regulatory features and undermine its potentially enabling ones. As a major contribution to expanding the conceptualization of how organizations matter to policy and political transformation, this book will be of special interest to all public management and public policy scholars and students.
Co-published by Georgetown University Press, Washington DC. The book is available for sale in the UK, Ireland and Europe. To order elsewhere click here
Preface - by Evelyn Z. Brodkin and Gregory Marston
PART I: INTRODUCTION
Chapter 1. Work and the Welfare State - by Evelyn Z. Brodkin
Chapter 2. Street-Level Organizations and the Welfare State - by Evelyn Z. Brodkin
PART II: WHAT'S AT ISSUE: POLITICS, POLICIES AND JOBS
Chapter 3. The American Welfare State: Two Narratives - by Michael Lipsky
Chapter 4. The Policies of Workfare: At the Boundaries between Work and the Welfare State - by Evelyn Z. Brodkin & Flemming Larsen
Chapter 5. Double Jeopardy: The Misfit between Welfare-to- Work Requirements and Job Realities - by Susan Lambert & Julia Henly
PART III: GOVERNANCE AND MANAGEMENT: WORKFARE'S "SECOND TRACK"
Chapter 6. Triple Activation: Introducing Welfare-to-Work into Dutch Social Assistance - by Rik van Berkel
Chapter 7. Active Labor Market Reform in Denmark: The Role of Governance in Policy Change - by Flemming Larsen
Chapter 8. Performance Management as a Disciplinary Regime: Street-Level Organizations in a Neoliberal Era of Poverty Governance - by Joe Soss, Sanford Schram & Richard Fording
PART IV: STREET-LEVEL ORGANIZATIONS AND THE PRACTICES OF WORKFARE
Chapter 9. Commodification, Inclusion, or What? Workfare in Everyday Organizational Life - by Evelyn Z. Brodkin
Chapter 10. Race, Respect, and Red Tape: Inside the Black Box of Racially Representative Bureaucracies - by Celeste Watkins-Hayes
Chapter 11. Good Intentions and Institutional Blindness: Migrant Populations and the Implementation of German Activation Policy - by Martin Brussig & Matthias Knuth
Chapter 12. Front-line Workers as Intermediaries: The Changing Landscape of Disability and Employment Services in Australia - by Gregory Marston
PART V: ADMINISTRATIVE JUSTICE: CHALLENGING WORKFARE PRACTICES
Chapter 13. Challenging Workfare Practices: Conditionality, Sanctions, and the Weakness of Redress Mechanisms in the British “New Deal” - by Michael Adler
Chapter 14. Redress and Accountability in US Welfare Agencies - by Vicki Lens
PART VI: CONCLUSION
Chapter 15. Work and the Welfare State Reconsidered: Street- Level Organizations and the Global Workfare Project - by Evelyn Z. Brodkin
“This is a great book on welfare reform that shows how concrete organizational patterns determine huge political and policy issues. A must read for all those interested in welfare politics, policy implementation, and public administration.”
- Vincent Dubois, Professor at Université de Strasbourg, France and Member of Institute for Advanced Study, Princeton
"This pathbreaking volume joins together the analysis of street-level bureaucratic practice, new public management, and work-oriented welfare state policies in an international context. It is an important and compelling contribution to understanding how the welfare state is changing in the 21st century and the implications of these changes for our most vulnerable citizens."
- R. Kent Weaver, Professor, Georgetown University and Senior Fellow, The Brookings Institution